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usc@prospertx.gov
Town of Prosper Utility Customer Service
ucs@prospertx.gov
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972.569.1180
Town of Prosper Utility Customer Service
972.569.1180

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New Customer Portal

We are pleased to introduce our new customer portal. To complete your registration, please have your new account number and customer ID available. For assistance locating this information, contact us a 972-569.1180.  Office hours 8:00am to 5:00pm Monday - Friday.  

Example:  Old account number 001-0000123-001 new account number 0010000123 (remove dashes and last 3 digits).  Old pin/customer number 112179-01 new customer number 112179 (remove -01)

The zip code entered for a debit or credit card payment must match the card's billing address zip code.

New Customer Portal

We are pleased to introduce our new customer portal. To complete your registration, please have your new account number and customer ID available. For assistance locating this information, contact us a 972-569.1180.  Office hours 8:00am to 5:00pm Monday - Friday.  

Example:  Old account number 001-0000123-001 new account number 0010000123 (remove dashes and last 3 digits).  Old pin/customer number 112179-01 new customer number 112179 (remove -01)

The zip code entered for a debit or credit card payment must match the card's billing address zip code.